Productivity is the backbone of all businesses. Without it; there would be no product or service to sell. Increasing productivity in your workplace is fundamental for a successful business, and technology may hold the answer. During the first quarter of 2018, output per hour worked fell by 0.5%, according to data published by the Office for National Statistics. Innovations such as Cloud computing, in contrast, have increased the productivity of businesses by up to 70% if the latest reports have it right, so ignoring technical developments could see you miss out. So how can your business see an increase in productivity and by default a reduction in costs?
The right tech for the job
Businesses should understand that technology can be a blessing or a curse for productivity depending on how it is utilized. Increasing productivity with technology is possible when the right tools are utilized. Technology is often considered expensive but in fact, the cost of running a business is being reduced by technology if you are prepared to invest in the right systems and of course with the right supplier. Determine where you need a productivity boost in your processes and research if there is a tech tool readily available to fill that gap — chances are, there is. The right tech partner should always be on hand to guide you through this process and help you identify where your IT can help make a difference to your bottom line.
As working habits change with time the remote worker or flexible working patterns have become increasingly popular. Gone are the days of huge business investment in office rental and overheads. Your office can now be anywhere you can find a Wi-Fi signal. Thanks to cloud-based products and apps your employees can access information or programs no matter where they are. This flexible approach to work life has been shown to improve morale which will lead in turn to an increase in productivity.
Collaboration lets your team work on projects in a whole new way. Collaboration tools make communicating and sharing thoughts simple, cutting out time spent in meetings and we all know what a time-killer meetings can be! Technology and products on offer such as office 365 now mean your staff can work on a project at the same time, compared to the old “tell me when you’re out of that file” approach. So whether you want to get around the Airtable for a Google hangout, say Trello to colleagues, Asana a question or get Zapier on Friday afternoon, your IT partner can advise you on the best products for the way your team like to work, share information and streamline processes.
You might be surprised to know but having the right telephony solution for your business can make a huge difference to your customer service. New solutions can allow you to integrate contact databases or tools like Skype for business. Staff will benefit as well. If an employee has to work from home, they are able to answer calls to their extension. If you have branch offices, you can easily connect phone systems between branches and make free phone calls between them. By using a reputable VOIP provider you can make significant savings on your call costs.
How much time have you spent sifting through spreadsheets looking for the information you need? The right system allows your employees to easily add and access data. Cloud-based tracking systems can keep critical information accurate and in all in one place which can save a lot of time whenever you need to access that data. There can be nothing quite as frustrating when you desperately need to get hold of a file and you have no idea where you saved it, or your laptop has gone missing and the file was saved on your desktop.
Having all your projects, properties and milestones in sync and easily accessible can considerably improve overall team performance. Companies today run 79% of their workloads in the cloud so they don’t have to worry with the above. Cloud storage could make your employee’s access worries a thing of the past.
Cloud-based software packages are allowing business to automate tasks that previously would have been done by hand. Digitising as many manual processes as possible is a huge time-saver. A customer relationship management (CRM) system provides a fantastic ‘one-stop-shop’ to house all client information and is a great place to begin.
The system manages interactions between businesses and existing or potential clients and helps to avoid a workplace from descending into chaos. A CRM system can automate many communications processes and assist your sales team in managing their work. Find the tools that automate everything, from scheduling and bill pay to email responses and contact update lists. There is a huge choice out there so an expert IT partner who benefits from all the latest industry knowledge on which ones are worth your time and money is a great start.
Business to business integration
Whilst this isn’t a new concept, advances in technology have taken this integration to a whole new level. You can take the key business process beyond the 4 walls of your company building. State of the art technology is no longer the sole property of big business. Advances in the tech industry and in ERP systems means smaller businesses can now benefit from increased productivity, keeping them one step ahead of the competition.
So if you want your business to benefit from the increased productivity that the right IT partner can bring, contact S9 Tech to find out more.